★☆☆☆☆ - BBB Review

My car was illegally towed from a private parking lot in which I had permission to park. My car had been parked there virtually every night from June 1 until the day it was towed (September 17, 2020). On the night it was towed I did not have the parking pass displayed. The HOA rules state that if the car is issued a warning and is still there the next night it can be towed. I was issued a warning on September 9, 2020 and then had the pass displayed for 7 consecutive nights until the 17th when it was inadvertently left off the dash. When I picked up the car I noticed there was damage to the roof of the vehicle that matched up to the car being scraped along a overhead sign in the parking lot designed to limit the height of vehicles. I was told there was no way they did it and I could take them to small claims court.

★☆☆☆☆ - BBB Review

Park City Towing is practicing predatory tactics. They illegally posted their own tiny signs (not the city's nor the business from which they are towing) that cars would be towed and fined and then troll the lot 24/7, towing any car they deem in "violation" of their own sign. There are no other signs posted throughout the parking lot, this has NOT been sanctioned by the city or county and they do NOT have signed permission from corporate headquarters. They tow, they lie to car owners and say if you don't like it, take us to small claims and bet that you will not pursue it.

★☆☆☆☆ - Google Review

Immoral and unethical people!!!

I had my car parked in a space that was permitted by the renter himself. They towed it and I called them back. The guy who answered told me that it would cost me $214 but it was after hours, which would be an additional $50, obviously, I waited until the next day.

When I went in to have a cordial discussion with the front desk, things quickly escalated. I asked the woman very calmly and respectfully, asking that they please have some empathy and bring the cost down. They insisted that they didn't make any money on the tow (so, I guess it's charity on their end) and that it was a price set by the state (LIES).

I had no choice but to pay, so I gave them my credit card. She then tells me it's a 7% transaction fee and that the total will be $249!!! I told her the guy quoted me $214 and she insisted that I pay for 2 days of $25 parking fees (mind you, in a lot with TONS of space). She elevated her voice and I responded emotionally, which I shouldn't have, and we had a huge argument. I then stepped outside and called the police and, just as the corrupt litigation in this country would have it, they couldn't do anything for me.

So, after having gone in with cordial intentions and was treated that way I MUST warn the public to stay away from these people. They lie, steal and are clearly a bunch of sociopaths and don't deserve business.

★☆☆☆☆ - Google Review

The absolute worst most incompetent scum bags around..... lost the keys to our rental and had to tow back to SLC.... the tow guy's name was Dillon, shows up smoking a cig, takes before hand pictures, proceeds to rip the front bumper off of the rental as he's pulling it on the tow bed... at that point I start filming.... tells me AAA will take care of it bc that's who contracted them... it's now two months later and the rental car company is requesting 1500 dollars for damages to the vehicle... I called back the day of to have Dillon send me the before hand pictures and he gave me some song and dance about his boss not allowing him to send the pictures to me. AVOID at ALL COSTS!! Complete scum bags that need to be removed by the BBB.